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|Help Desk Support:||Remote assistance for troubleshooting and technical issues.|
User inquiries and problem resolution via phone, email, or chat.
|On-Site Support:||Travelling to client locations for hands-on troubleshooting and problem-solving.|
|Network Management:||Setup, configuration, and maintenance of local area networks (LAN) and wide area networks (WAN).|
Network security assessment and implementation of firewalls, intrusion detection systems, etc.
Network monitoring for performance optimization and troubleshooting.
|Hardware Maintenance:||Diagnosis and repair of hardware issues for computers, servers, printers, and other devices.|
Hardware upgrades and installations.
|Software Installation and Configuration:||Installation, setup, and configuration of software applications, and updates.|
|Operating System Installation and Configuration:||Installation, setup, and configuration of operating systems, and updates.|
|Training and Workshops:||Employee training sessions on new technologies, software, and best practices.|
Cybersecurity awareness and training to prevent security breaches.
|Server Management:||Configuration, monitoring, and maintenance of servers for optimal performance and reliability.|
|Mobile Device Management (MDM):||Management of mobile devices (smartphones, tablets) within the corporate environment.|
|Cybersecurity Services:||Implementation of security protocols, antivirus software, and anti-malware solutions.|
Vulnerability assessments and penetration testing to identify and address security risks.
|Cloud Services:||Consultation and migration to cloud platforms like AWS, Azure, or Google Cloud.|
Cloud infrastructure management and optimization.